PRIVACY POLICY

At www.magal-engineering.com we consider the privacy of our visitors, and the security of their personal information, to be extremely important. This Privacy Policy document describes, in detail, the types of personal information we collect and record at, and how we use this information.

LOG FILES

Like many other Web sites, www.magal-engineering.com makes use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies, and a part of hosting services's analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and in some cases, the number of clicks. This information is used to analyze trends, administer the site, track a user's movement around the site, and gather demographic information. IP addresses, and other such information, are not linked to any information that is personally identifiable.

COLLECTING INFORMATION

WHAT INFORMATION WE COLLECT:

What we collect depends largely on the interaction that takes place between you and MAGAL ENGINEERING CO.,LTD, most of which can be categorized under the following:

• Using MAGAL ENGINEERING CO.,LTD's Service. When you use any MAGAL ENGINEERING CO.,LTD Service, we store all the content you provide, including but not limited to accounts created for team members, files, pictures, project information, and any other information that you provide to the services you use.
• Types of Personal Information:
  • Users: identification, publicly available social media profile information, e-mail, IT information (IP addresses, usage data, cookies data, browser data); financial information (credit card details, account details, payment information).
  • Subscribers: identification and publicly available social media profile information (name, date of birth, gender, geographic location), chat history, navigational data (including chatbot usage information), application integration data, and other electronic data submitted, stored, sent, or received by end users and other personal information, the extent of which is determined and controlled by the Customer in its sole discretion.
• Purchasing MAGAL ENGINEERING CO.,LTD website subscription. When you sign up for MAGAL ENGINEERING CO.,LTD website Subscription, we collect information to process your payment and create your customer account. This information includes name, email address, physical address, telephone number, and company name where applicable. We retain the last four digits of your credit card to allow you to identify the card used for future purchases. We use a third-party service provider to process your credit card transactions. These third parties are governed by their own agreements.
• User-generated content. Our products and services often give you the option to provide feedback, such as suggestions, compliments or problems encountered. We invite you to provide such feedback as well as to participate with comments on our blog and community page. If you choose to post a comment, your user name, city, and any other information that you choose to post will be visible to the public. We are not responsible for the privacy of any information that you choose to post to our website, including in our blogs, or for the accuracy of any information contained in those postings. Any information that you disclose becomes public information. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy.
• Data collected for and by our Users. As you use our Services, you may import into our system the personal information you have collected from your Subscribers or other individuals. We have no direct relationship with your Subscribers or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission for us to collect and process information about those individuals.
• Information is automatically collected. Our servers may automatically record certain information about how you use our Site (we refer to this information as “Log Data”), including both Clients and casual visitors. Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our Site to which a user browsed and the time spent on those pages or features, the frequency with which the Site is used by a user, search terms, the links on our Site that a user clicked on or used, and other statistics.
• Sensitive personal information. Subject to the following paragraph, we ask that you not send or disclose to us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Service or otherwise.

PURPOSE OF DATA COLLECTION

• For service operations (i) to operate, maintain, administer and improve the Service; (ii) to manage and communicate with you regarding your Service account; (iii) to process payments; (iv) to personalize your experience; (v) to send you information about products by email; (vi) to respond to your requests.
• To communicate with you. If you request information, register, or participate in surveys/promotions, we may send you MAGAL-related marketing communications but will provide opt-out ability.
• To comply with the law. We use your personal information as necessary to comply with applicable laws, subpoenas, or government requests.
• With your consent. We may use or share your personal information with your consent.
• To create anonymous data for analytics. We may create anonymized data for lawful business purposes.
• For compliance, fraud prevention, and safety. We use your data to enforce terms, protect rights, and deter illegal activity.
• To provide, support, and improve the Services. This includes aggregating data to enhance features and functionality.

HOW WE SHARE YOUR PERSONAL INFORMATION

We do not share or sell personal information without your express consent, except:

• Service Providers. Third-party companies that process payments, provide hosting, customer support, etc.
• Professional Advisors. Lawyers, auditors, insurers as necessary.
• Business Transfers. In mergers, acquisitions, or asset sales, personal information may be transferred.
• Compliance & Safety. To comply with laws, enforce terms, or protect rights and safety.

YOUR DATA PROTECTION RIGHTS & CHOICES

• Access & Update: You may contact us to access or update your personal information.
• EEA Residents: You may object to processing, request restriction or portability, or withdraw consent.
• Complaints: You have the right to lodge a complaint with a data protection authority.

RETENTION OF INFORMATION

We retain personal information as long as needed to provide Services or to comply with legal obligations, resolve disputes, and enforce agreements.

DATA TRANSFERS

Your information may be stored and processed outside your country. By using our Services, you consent to such transfers. For EEA/Swiss residents, we use Standard Contractual Clauses approved by the European Commission.

COOKIES AND WEB BEACONS

We use cookies and similar technologies to analyze trends, administer the website, track users’ movements, and gather demographic information. Users can control cookies via browser settings.

CHILDREN’S INFORMATION

MAGAL ENGINEERING CO.,LTD is not intended for anyone under 16. We do not knowingly collect personal information from children under 16. If you believe we have such data, please contact us for deletion.

SECURITY

We implement reasonable measures to protect personal information. In case of a breach that materially affects you, we will notify you promptly.

TERMS AND CONDITIONS OF USE

Use of our products and services is subject to our Terms of Use.

ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies only to information collected online via our website and does not apply to offline data.

CONSENT

By using our website, you consent to this Privacy Policy.

LEGAL BASIS FOR PROCESSING (EEA ONLY)

We process personal information based on consent, contract performance, legal obligations, or legitimate interests. You may contact us for details.

CHANGES TO OUR PRIVACY POLICY

We may update this policy as required. The latest version will always be posted here with the “Last Updated” date at the top.

HOW TO CONTACT US

For questions, email us at jack.luo@thermansol.com with the subject line “questions about privacy policy”.